A business phone system built around your team
Give customers a business number and help calls reach the right person. YeapTel brings calling, team extensions, routing and voicemail into one account, with browser and mobile access for people working in different places.
One business number, a connected team
Choose an available local or toll-free number, or request a transfer of an existing number. Organize your team with users, extensions and departments so a caller can reach the people who handle their request. Number availability, transfer eligibility and included capacity depend on the destination and plan.
- Use business hours and holiday schedules to decide where incoming calls go.
- Route calls to a person, ring group, queue, voicemail or an outside number.
- Use an IVR or auto-attendant when callers need to choose a department.
- Add an AI receptionist to greet callers and transfer them to a person or extension.
Feature availability and add-ons vary by plan. The pricing section shows what is included before you choose a setup.
Work from a browser or phone
Place and answer calls using YeapTel in your browser or mobile app. Teams that use dedicated hardware can also configure supported SIP phones and softphones. Voicemail, call history and available recording and transcription tools help your team follow up on conversations.
A stable internet connection and microphone access are needed for internet calling. Review the emergency-calling information and configure the required location details before relying on the service for emergency calls.
Understand internal and external communication
YeapTel-to-YeapTel communication connects people inside the platform. Paid plans include unlimited on-net calling and messaging. Calls to regular outside phone numbers follow your plan's destination coverage and included calling terms.
Extensions can communicate internally and call outside numbers. They do not send texts to outside numbers. Business texting from an eligible number requires Business SMS/MMS Verification and the appropriate plan or add-on. Translation, additional numbers and other services have their own allowances or charges.
Set up your business calling
- Choose your business plan. Review current prices, team capacity, destination coverage and carrier requirements before signing in.
- Sign in with Yeap ID and check out. Your chosen plan is kept through sign-in. After payment is confirmed, choose an available number or submit carrier details to request a port.
- Configure your team. Add extensions, business hours and call routing, then test how incoming and outgoing calls work.
Common questions
Do I need MyLinks to use YeapTel?
No. YeapTel works as a standalone service. Connecting MyLinks is optional.
Can I keep my existing phone number?
You can submit a porting request from Phone Numbers in the dashboard. Our team reviews the carrier account information and eligibility; a transfer is not instant.
What happens after business hours?
Your routing configuration determines whether calls forward, reach an IVR, or go to voicemail. Set up the schedule and test the experience before sharing your number.
Build the setup your team needs
Review the current plans and included allowances, or speak with us about a business, enterprise, or government deployment.